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Sommerkursus: 'Clash, Crash or Connection?'

Effective Communication and Negotiation Across Cultures – a University of Copenhagen course on 15-19 August 2011 which will provide the stepping stones towards best practice and cultural intelligence.

Is your communication with your Chinese counterpart crashing because he is Chinese or because he is just having a bad day? 

Communicating and negotiating across cultures can be frustrating, time- and money consuming as conflict or even collapse of communication can easily occur. Most people agree that knowledge about culture is crucial in the globalized world, but we do also build up myths of what affects communication and negotiation.

The course intends to deconstruct some of these myths and create an insight into what kind of knowledge and what kinds of compe-tences are actually needed to communicate effectively. National culture, being it Greek, Indian or Omani, is often regarded as a steady framework that guides behavior and therefore easier to predict. But in reality the world is far more chaotic! ‘National culture' has many flaws and does not sufficiently address the complexity and unpredictability of cultural interaction. The course will provide the stepping stones towards best practice and cultural intelligence.

What you will learn

After the course you will:

• Have heightened your cultural awareness.
• Be able to navigate more successfully in culturally unknown and complex settings.
• Be better at transforming your knowledge into effective tools for interaction with actual people with their own unique experiences, personalities and agendas.
• Have learned to distinguish between different kinds of culture, for example national culture and business culture.

Course content

The course will go beyond the common culture crash course and focus on the newest knowledge about culture and communication as ongoing processes of negotiation. We will deal with culture in some of the important emerging arenas on the global scene. A number of cases will illustrate dilemmas, absurdities etc. and we might also work with some of the participants' own cases.

Participants

The course is for professionals working in private businesses, government agencies, NGO's and other areas with a need to communicate and interact successfully with people with cultural backgrounds others than their own. Participants should at least hold a bachelor's degree or equivalent.

Course dates

5 days, 15th - 19th August 2011, 9.00 - 17.00 at the University of Copenhagen, Frederiksberg Campus.

Course directors

Miriam Koktvedgaard Zeitzen, Associate Professor, Institute for Cross Cultural and Regional Studies, University of Copenhagen.

Birgitte S. Johansen, research assistant, Institute for Cross Cultural and Regional Studies, University of Copenhagen.

Other teachers

Rena Chen, Senior Investment Manager, The Industrialisation Fund for Developing Countries (IFU).

Peer Munkholt, Senior Investment Manager, The Industrialisation Fund for Developing Countries (IFU).

Anders Paludan-Müller, Senior Investment Manager, The Industrialisation Fund for Developing Countries (IFU).

Course fee

DKK 18,500/EUR 2,500 (excl. Danish VAT 25%).
Fee includes teaching, course materials and all meals during course.

 

Arrangør

Tilmelding

| CKI | Center for Kunst & Interkultur | Nørre Allé 7, 2. sal | 2200 København N | Tlf 2343 80 09 | Mail: info[a]dcai.dk | Annonce info |